Yelp × HighLevel
Yelp leads in your CRM,
answered in seconds
Every Yelp quote request lands in your Conversations with the full job details. Your reply goes straight back into the Yelp thread. And an instant greeting makes you the first business the customer hears from — every time.
14-day free trial · setup in about 15 minutes · uses Zapier as the bridge · billed through HighLevel
Setup
Three steps, no developers
- Install from the HighLevel marketplace One click into your sub-account. WarmReply appears in your sidebar.
- Connect Yelp through Zapier Zapier is the bridge between Yelp and your CRM. You build four small connections — two clicks each — guided by a checklist that ticks itself off as each one starts working. This is the longest part, about ten minutes, and you only do it once. See every step before you install.
- Work leads where your team already is New leads appear in Conversations with name, job type, location and dates. Replies flow back to Yelp automatically.
Want the whole thing in detail first — Yelp's quirks, what Zapier costs, what lands in your CRM, what it does not do? Read the documentation.
What you get
Built for speed-to-lead
Customer messages arrive in Conversations; agent replies land in the Yelp thread. One conversation, both worlds.
Answer every new lead in seconds with your own template. First responder wins the job. Included in every plan.
Job type, ZIP, requested dates and a reply link — saved as contact fields in a tidy WarmReply folder, ready for workflows.
Several Yelp pages, one or many sub-accounts — every conversation is tagged with its page and replies route back to it.
Duplicate-proof delivery, automatic retries, self-healing sync — and failures are visible, never silent.
No sales calls, no onboarding queue. Install, follow the steps, send yourself a test lead. Done.
Why we built this
Yelp leads already had integrations. Every one we tried needed a sales call, a setup fee, or a wait.
We wanted the opposite: install it yourself, finish in about fifteen minutes, and be answering leads before anyone would have called you back. That is the whole idea. If setup takes you longer than fifteen minutes, we have failed — tell us and we will fix it.
Before you start
What you need
Pricing
Everything included, priced by pages
Unlimited leads, instant greeting, two-way sync and every feature on every plan. Tiers differ only by how many Yelp pages you connect. 14-day free trial, billed through HighLevel.
These prices are provisional. We are still testing them with early customers, and the way we charge may change before public launch — we may, for example, price by lead volume rather than by number of pages. If you join now, you keep the price you signed up at.
What it really costs
- WarmReply
- $59–$199 a month depending on how many Yelp pages you connect. Billed through HighLevel. 14-day free trial.
- Zapier
- Their free plan covers roughly 100 actions a month — about 25 to 30 leads. Above that, their paid plans start near $20–$30 a month and rise with volume: a few hundred leads a month lands around $30–$50, and a thousand or more nearer $70–$100. Yelp's own steps do not currently count towards the limit; if Yelp changes that, these figures roughly double.
- Yelp
- Nothing extra. No ad spend required.
We put this next to the price instead of in the small print, because finding out later would annoy you. If Zapier or Yelp change how any of this is charged, we will say so here.
We are working to remove that second bill altogether — either by covering it ourselves or by connecting to Yelp directly. Until that lands, we would rather show you the real numbers than a comfortable one.
More than 10 pages, or agency volume? Talk to us.
Questions
Honest answers
Getting started
Do I need Yelp Ads for this to work?
No. Any claimed Yelp business page with Request-a-Quote enabled works — WarmReply syncs the lead conversations, no ad spend required.
How long does setup take?
About 15 minutes, self-serve. Install from the HighLevel marketplace, follow the guided steps, and send yourself a test lead at the end to confirm it works. No developers, no CSV files, no waiting for onboarding calls.
Does my team need to learn anything new?
No. Yelp conversations appear in the same Conversations screen your team already uses, on a channel called Yelp. They reply the way they reply to anything else, and it reaches the customer on Yelp.
Can I try it first?
Every plan starts with a 14-day free trial, and setup takes about fifteen minutes, so you will know inside the first day whether it does what you need.
How it works day to day
Do my replies really reach the customer on Yelp?
Yes. Replies you send from HighLevel Conversations are delivered into the same Yelp thread the customer already has open, from your business.
How fast does a lead reach my CRM?
Usually within a minute of Yelp sending it. If anything is delayed or fails on the way, we keep the lead and retry it rather than dropping it — and a failure is always visible to you, never silent.
What happens to the Yelp conversations I already have?
They stay in Yelp and are not imported. WarmReply starts with the next lead or the next message after you connect. If an existing customer sends you a new message, that message arrives in your CRM and the conversation continues there from that point.
Can I use my CRM's automations on these leads?
Partly, and this is worth understanding before you buy. Yelp leads become normal contacts with tags and custom fields, so workflows can trigger on them, tag them, assign them, create opportunities and send email or SMS. What a workflow cannot do is send a reply back through Yelp — HighLevel does not allow its standard messaging actions to send through a custom channel like ours. Replies to Yelp are sent by a person from the conversation, or by our instant greeting.
What does 'instant greeting' send?
A template you control — with merge fields like the customer's first name, job type, and ZIP — sent seconds after a new lead arrives, so you're first to respond even when your team is on a job. It's optional and off by default.
I have multiple Yelp locations — is that supported?
Yes. Every conversation is tagged with its Yelp page and replies route back to that page, and plans are sized by page count (1, 3, or 10 pages). If your pages sit under several different Yelp logins, the setup wizard walks you through the extra step that needs.
I am an agency with many sub-accounts — does that work?
Yes. Install once at agency level and every sub-account you choose is set up at once, each with its own connection. Pricing is per sub-account, and HighLevel lets you resell it to your clients at your own price.
How do I know if something breaks?
The WarmReply page in your CRM shows whether leads are arriving and whether replies can reach Yelp, and a reply that fails is marked as failed on the message itself with the reason. We also check the whole path several times a day from our side and get alerted before you notice.
Money, data and risk
Is Zapier involved?
Yes — WarmReply uses Yelp's official Zapier integration as the transport, set up once during the guided steps. Zapier's free plan covers roughly 25–30 leads a month; busier accounts need a paid Zapier plan, which scales with volume. The exact figures are in ‘What it really costs’ above, and we're working to remove that second bill entirely.
Can you read my customers' messages?
We process them to deliver them — that is the whole job — but we do not sell data, do not use conversations for advertising, and do not train AI on them. Delivered reply texts are removed from our database shortly after delivery, and the raw lead data Yelp sends is deleted after 30 days. The full detail is in our Privacy Policy.
What happens if I cancel?
Cancel any time from the HighLevel marketplace. Billing stops at the end of the paid period and syncing stops with it. Conversations already in your CRM stay in your CRM — they are yours. Ask us and we will delete your data from our side.
What if Yelp or Zapier changes something?
It is the risk of building on someone else's platform, so we watch for it: an automated check runs against the systems we depend on every night and tells us if anything has changed. If a change affects what you pay or what works, we will tell you rather than let you find out.
Be first to every Yelp lead
We are onboarding early customers now — founding pricing, hands-on help, and a direct line to the people building it.
Get early access